Introduction
Healthcare Reimbursement Solutions, LLC (HRS) respect the privacy of the information you have entrusted to us. This Privacy Policy (“Policy”) applies to both the online and offline collection of personal information by HRS. By using our website and services (collectively, the “Services”), you acknowledge you have read and understand the terms and conditions of this Policy. If you do not agree to the terms and conditions of this Policy, please do not use our Services.
This Privacy Statement applies to the Website, which is owned and operated by Healthcare Reimbursement Solutions, LLC (“HRS”). This Privacy Statement describes how HRS collects and uses the personal information you provide on, and other information that is collected from your use of the Website. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
Personal information means information that is individually identifiable. Information that has been de-identified by HRS or others is no longer personal information and is not covered by the terms of this Privacy Statement.
HRS is committed to protecting the privacy of the users of the Website. We will use and disclose your personal information as stated in this Privacy Statement.
Security
Our use of information we collect as a service provider for our clients is limited by the restrictions placed on that information by those clients and their privacy policies. You can learn more about how your information is collected and used by our clients by reviewing the privacy policies of those businesses you engage with.
As a business or controller, we will use personal information about you only for the purposes and in the manner set forth below, which describes the steps we take to ensure the processing of personal data is in compliance with applicable data protection and privacy laws.
Website Visitor Data
In addition to web logs, described below, HRS routinely gathers data on website activity, such as how many people visit the site, the web pages, where they come from, how long they stay, etc. utilizing a third-party Google Analytics service. The data is collected on an aggregate basis, which means that no personally identifiable information is associated with the data. This data helps us improve our content and overall usage. The information is not shared with other organizations for their independent use. Google and Google Analytics’ privacy policy can be reviewed at https://policies.google.com/privacy
Collecting, Using and Disclosing Personal Information
The personal information we collect about you helps us manage our relationship with you, primarily by allowing us to respond to your questions, to improve website experience, and to notify you of our services.
We also collect information throughout the employment and hiring process.
Except as disclosed in this Privacy Statement, we do not collect any personally identifiable information about our website visitors.
1. Information Collection Use
We collect the following personal information from you:
- Contact information such as name, e-mail address, mailing address, and phone number
- Unique identifiers such as username, e-mail, and password
We use and disclose this information to:
- Send you requested product or service information
- Respond to customer service requests
- Administer your account
- Send you newsletters or e-mail communications
- Respond to your questions and concerns
- Improve our website and marketing efforts
- Conduct internal quality improvement or business analysis
- Customize your experience on the website
2. Web logs
According to industry standards, we gather certain information automatically. We maintain standard Web logs that record data about all visitors and customers who use the Website, and we store this information for no longer than reasonably useful time period to carry out its legitimate business purpose, or as legally required. These logs may contain the Internet domain from which you access the site (such as xfinity.com, att.com, etc.); the IP address which is automatically assigned to your computer when you get on the Internet (a static IP address may be identifiable as being connected to you, while a dynamic address is usually not identifiable); the type of browser and operating system you use; the date and time you visited; the pages you viewed; and the address of the website you linked from, if any. If you sign on to the Website to use secured features, our Web logs will also contain an individual identifier and show the actions performed.
All Web logs are stored securely and may only be accessed by HRS employees or designers on a need-to-know basis for a specific purpose. HRS uses Web log information to help us design our website and services, to identify popular features, to resolve user, hardware, and software problems, to make the Website more useful to visitors and for security purposes.
3. Internet cookies
This site employs cookies and web beacons to track usage and provide a better online experience. Some portions of the site may not be available if the user’s browser will not accept cookies. Some of this collected information is retained and other data is discarded as HRS modifies this site. Visitors may choose to register and accept periodic transmissions from the firm; these transmissions do not constitute professional advice from HRS to the recipient. HRS does not sell e-mail addresses collected through this site. Identifying information submitted through the site may, however, be shared with our partners for the purpose of providing additional information to users.
Notice to EU Individuals: this Privacy Statement is intended to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “General Data Protection Regulation” or “GDPR”) and provide appropriate protection and care with respect to the treatment of your user information in accordance with the GDPR.
If you are located in the European Union (EU), you will also be asked to provide clear and unequivocal affirmative consent to the collection, processing, and sharing of your user information via cookies and similar technologies.
For EU individuals, essential cookies also help inform HRS whether you require, or have already been served, an affirmative consent request in connection with the General Data Protection Regulation (GDPR). Essential cookies include analytics cookies, which provide us with data that allows HRS to better understand its users and improve the Site based on what we have learned from that data.
We use two types of cookies, “session” cookies and “persistent” cookies, along with other similar technologies.
A session cookie is temporary and expires after you end a session and close your web or app browser. We use session cookies to help customize your experience on our site, maintain your signed-on status as you navigate through our features, and to track actions performed.
Persistent cookies remain on your hard drive after you’ve exited our website, and we may use them for several reasons. For instance, restricting access or storing the UI display behavior.
You may have software on your computer that will allow you to decline or deactivate Internet cookies, but if you do so, some features of the Website or the App may not work properly for you. For instructions on how to remove cookies from your hard drive, go to your browser’s website for detailed instructions. In addition, further information regarding cookies may be available on other websites or from your Internet service provider. Safari, Chrome, Firefox, Internet Explorer and iOS browsers are commonly used browsers.
Disclosures
We may also disclose your personal information:
- as required by law, such as to comply with a subpoena, or similar legal process
- when we believe in good faith that disclosure is necessary to protect our rights, protect you or others safety from threats of imminent harm, investigate fraud or other activity in violation of the law, or respond to lawful request by public authorities (including to meet national security or law enforcement requirements)
- to protect the security and reliability of the Website
- if HRS is involved in a merger, acquisition, or sale of all or a portion of its assets. You will be notified via e-mail and/or a prominent notice on our Website of any change in ownership or use of your personal information, as well as any choices you may have regarding your personal information
- to any other third party with your prior consent to do so
- to HRS contracted entities to carry out business planning and development and business management and general administrative activities, such as to provide, maintain and personalize our sites and services, and to communicate with you
Data Retention
We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy statement, including to meet our legal obligations, resolve disputes, and enforce our agreements, unless a longer retention period is required or permitted by law.
Social Media and Links to Third Party Websites
Our Website may include social media features and links to HRS accounts on Facebook, Twitter, YouTube, and LinkedIn. These social media sites and their features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social media features are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy statement of the company providing them.
Our Website includes links to other websites whose privacy practices may differ from those of HRS. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.
Changes to This Privacy Policy
We reserve the right to change this Policy. When we do, we will also revise the “Effective Date” at the top of this Policy. If we make material changes to the Policy, we will notify you by placing a prominent notice on our website and/or by sending you an email at the email address we have on file for you. We encourage you to periodically review this Policy to keep up to date on how we are handling your personal information.
Contact Us
If you have any questions about this Privacy Statement, our policies and practices concerning the Website, your rights under this statement, and your dealings with the HRS’s Website, you can contact us by telephone at (888) 740-4163 (toll free).